Shipping Policy

We are dedicated to delivering premium bamboo mobility and recovery wear to customers worldwide with a simple, transparent, and worry-free shipping experience. This policy outlines our standard shipping terms to ensure every shopper enjoys a clear and reliable purchasing journey with no hidden costs.

Free Global Shipping & Duty Coverage

We provide completely free worldwide shipping on all orders with no minimum purchase requirement. Every product in our store qualifies for this benefit, allowing global customers to shop our comfort-focused mobility gear without paying any delivery fees. Additionally, we fully cover all applicable customs duties, tariffs, and related clearance fees incurred during international transportation. Customers will never be charged extra fees for import or customs processing, ensuring a fully transparent and cost-free shopping experience.

Order Processing Time

All orders are processed and prepared for shipment promptly after successful payment confirmation. Our standard processing period ensures every item is carefully inspected, packaged, and dispatched in a timely manner to guarantee product integrity before delivery.

Delivery Timeframe

Once dispatched, standard international delivery takes an estimated general transit window for all global destinations. Delivery times may vary slightly due to regional customs processing, local logistics arrangements, and occasional uncontrollable external factors, but we consistently strive to deliver all orders within the standard reasonable timeframe to ensure customers receive their bamboo mobility gear as soon as possible.

Shipping Currency Standard

All shipping-related settlements and order transactions on our website are processed in USD as the unified currency. No additional currency conversion fees or shipping surcharges will be applied to any order.

Order Tracking & Support

After your order is shipped, you will receive corresponding shipping and tracking information to monitor your delivery status in real time. If you encounter any issues regarding shipping progress, delivery exceptions, or logistics inquiries, please feel free to reach out through our official contact page. Our customer service team will provide professional and timely assistance to resolve your concerns.